We stayed in a pool suite for our 10th anniversary. Having stayed at several other Rosewood properties, Eden Rock, and other properties in the Caribbean, we expected much much more for the price point. It is a beautiful property. In general, however, they just missed the mark in nearly every area. We do not plan to return. KUDOS: - The people were lovely. - The room was well appointed. - Breakfast was good with many options and good quality. - Afternoon tea was lovely. - Spa treatments were well done. - The gym was decently equipped. OPPORTUNITIES: - The food at lunch and dinner was mediocre at all restaurants, especially for a secluded resort at this price point. - The spa facilities were disappointing. The view was stunning but spa pools were too cold to use and there were no steam/sauna facilities. - The suite pool was unable to be heated and was too cold for us. - Butler service was awkward and borderline intrusive. Would have preferred to not have one. - We were disappointed in off-resort restaurants and transportation. The resort did their best to manage challenges, but it was not what we expected after being to other top properties.
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