Hyatt Regency Suzhou

以前一直住旁邊的香格里拉和洲際，這次選了凱悦，不得不説凱悦的服務非常棒，尤其是前台Daisy非常熱情，並幫我們升級了套房，相比其他兩家酒店的服務更加有親和力和應變能力，房間窗外景色一流，無論是客廳還是房間都可以直麪蘇州最好的夜景！以後看來去蘇州凱悦是首選！

酒店地理位置不錯，出門就是地鐵站 定的房間能看到點東方之門和金雞湖，附近還有新光天地誠品書店 ，可以吃飯兜兜逛逛 離月光碼頭也不遠

一次説走就走的旅行。選擇凱悦一是水準擺在那裡，二是看過網友拍攝的內部建築之美，三是位置優越 蘇州地鐵一號線時代廣場站3號口出來就是。綠色出行地鐵一號線去哪兒都蠻方便，東方之門、平江路、觀前街、獅子林、拙政園……酒店的早餐也OK，唯一的問題就是樓下在建地鐵八號線，影響周遭環境。但這是城市發展必經之路，可以預見完工後的蘇州金雞湖畔定然更加值得期待！

🚗 交通：酒店交通很方便，1號線3號口出來就到。 🍃環境：周邊環境由於正在市政建設，造地鐵8號線，所以有些雜亂。但是離附近的商場都很近，新光天地、久光、誠品書店步行可達，湖邊也很近，15分鐘步行即可。 🧹衞生：衞生乾淨，畢竟是五星級酒店。 🔔服務：服務都很客氣，前台服務熱情。早餐品種挺多的，部分食品有些供應不及時，但提出來後能馬上補充，口味也很不錯。

打卡網紅酒店，不虛此行 前台Mandy服務特別好，住的很舒心，有被照顧到。Bryan忙前忙後幫忙提行李搬東西叫車，很用心。酒店設施設備各方面都不錯，中庭設計很nice，下次還要再來住，泳池人不多，小朋友玩的也很開心。

絕絕子，園區夜景最好的酒店，帶女朋友來具有面子，餐廳泳池超一流水平，早餐沒來得及吃還可以去旁邊的麪館，spa水平遠超蘇州其他類型酒店。 【設計師酒店】 【動人夜景】 【湖畔美居】

蘇州凱悦，與其説是個酒店，不如説是個藝術館。酒店設計獨特，配上獨一無二無法複製的中庭，妥妥的就成了網紅打卡點，無論是白天還是晚上都能有不一樣的感覺，隨手一張照片都很好看。 酒店地處於園區核心位置，周邊商圈可供吃喝玩樂一應俱全，金雞湖相隔幾百米步行可達，誠品就在邊上，蘇州中心坐地鐵也很方便。 前台小陳服務很nice，主動熱情的問候打招呼，從入住到退房全程服務，十分貼心周到。房間提前根據喜好進行佈置，住的很舒服，感覺是回家一樣。 酒店的早餐很好吃，地方不大但是能想到的早餐基本都有。華池88不愧是黑珍珠二鑽的餐廳，基本點菜不踩雷。樓下還有麪館和酒吧，下次再來要試一下！

First time in Suzhou, manager FLY at Hyatt was so exceptionally helpful. Travelling with my 4 and 9 year old, FLY was super accommodating and helped with all my requests small and big, kids had so much fun, I’ll definitely be back again!! 👍

Overall, my experience staying at the Suzhou Regency Hyatt was just “ok”. Which is a shame because I chose the Hyatt brand based on it’s standard of high service and quality. We told the hotel ahead of time that it was a special event for us but all that awaited us was a simple “swan” design set on the bed, in which almost every hotel in China does even without asking. In addition, there was a note left by the bed to give a 5 star review because of it. Later the next morning, as we were about to just jump into the 3F pool, we were informed to buy a swimming cap to swim. First off, I don’t mind the swimming cap rule as every hotel is different, but please inform your staff to remind guests before entering the pool area, not after the fact. At the end of the day, for the price we paid, there are many other hotel options around the same area that may give a better experience or service.