Billionaire Resort & Retreat Malindi

Bien que je n'y sois pas resté, nous venons de temps en temps prendre une bière et des frites. Service merveilleux, excellent emplacement et ambiance. Bière vraiment froide. Nous y avons dîné deux fois et nous avons apprécié à chaque fois.

Aujourd'hui, je suis allé avec des amis chez le tant vanté MILLIARDAIRE DI MALINDI, à première vue tout était parfait, accueilli par une fille très gentille qui nous a fait asseoir à une table presque parfaite. Le plaisir a commencé lorsque nous sommes allés au buffet sans tout. Il manquait les premiers, les seconds et quand je dis tout, je pense tout. LES MOUCHES, elles étaient en abondance. Les premiers plats (juste des raviolis) sont arrivés commodément et seulement pour quatre personnes, nous attendions deux autres amis et au téléphone nous leur avons dit d'aller ailleurs. Accompagnements inexistants, poulet "FINI" il restait 4 restes. Après demande insistante, 8 brochettes de poisson sont arrivées, et nous avons dû attendre 15 minutes pour qu'elles cuisent, j'avais oublié qu'il y avait un gérant "italien" qui surveillait tout, une personne inutile. Je ne dépasse pas une phrase entière. Arrive la facture qui honore le lieu et le nom - ils nous ont giflé 3 000,00 Schellini chacun et nous n'avons bu que de l'eau. 3 000,00 Shellini et ça équivaut à 21,00 € donc on n'entend rien et c'est dégueulasse. Au moment de payer, même la fille qui nous a accueillis à notre arrivée était gênée, le responsable de la chambre n'a plus jamais été revu. UN CONSEIL DÉSASIONNÉ QUE VOUS ALLEZ MANGER AILLEURS MAIS PAS CHEZ LE MILLIARDAIRE À BRIATORE

Nous sommes allés déjeuner chez le milliardaire et y avons passé une journée. Pour éviter tout malentendu, j'ai demandé des informations via WhatsApp. Coût des transats 1 000 Ksh par personne, avec utilisation de la plage et de la piscine. A notre arrivée, on nous a dit qu'on ne pouvait nager que dans la mer, qui est inaccessible. (voir photo) La piscine est réservée aux résidents. Après avoir parlé avec Carlo, on nous a donné le prix des transats et on nous a proposé un café. Le déjeuner était correct, avec une bonne pizza croustillante à croûte fine. Dommage que le coût des transats soit à nouveau inclus dans la facture. Heureu*****t, nous l'avions remarqué. Par la suite, avant de partir, le solde des transats a été à nouveau demandé....... Il y a visiblement un problème de communication. Ce n'est pas la peine d'y aller sans utiliser la piscine !

We loved this hotel, huge (and I mean huge) rooms, lovely staff, great location and the best sea water swimming pool I have ever been in! Yes its expensive, yes the food menu is slightly limited (plenty of other restaurants in Malindi) but overall a great stay. Huge thank you you to Bronson for taking the time to try and teach my wife to ride a bike as well! Its the little things like this that make a good hotel ''great''!

A Disappointing Experience at Billionaires, far From a Luxurious StayReview: My family, a group of 12, recently stayed at Billionaires for 3 nights, and I am compelled to share our less-than-stellar experience to caution others. While the apartment itself was the only silver lining of our stay, the service, especially in the absence of the manager, was disappointing, to say the least.From the get-go, we were met with disorganisation. Essentials such as soft drinks were unavailable, and to our dismay, this was just the tip of the iceberg. The restaurant’s menu was a mere suggestion, as most of the items, including basic food, were not available. Our hopes of enjoying a pizza at lunch or indulging in ice cream were quickly dashed, as neither were available. What made matters worse was the lack of communication from the establishment regarding these inconveniences. As vegetarians, our dining options were severely limited, with hardly any choices to accommodate our dietary preferences. This lack of consideration was evident from the moment of our arrival. Despite being picked up from the airport, no amenities like cold towels or water were offered—a basic courtesy we expected. The welcome at the hotel was underwhelming, with only one person attending to our large group, making the process unnecessarily slow.The exclusivity expected from a place named Billionaires was missing in every aspect. The brand of water provided was not to our preference, with no alternatives available. It was clear that the staff did not prioritize making us feel special or valued.Our complaints on the last day prompted a reactionary service, where soft drinks were hastily sourced from room fridges—an action too little, too late. Promises to fix the elevator remained unfulfilled, leaving us to navigate lies and a lack of accountability. In summary, our stay at Billionaires was marred by a series of disappointments. The lack of basic amenities, poor communication, inadequate food options, and indifferent service significantly detracted from our experience. It's disheartening to report that Billionaires falls short of the luxurious, accommodating stay one would expect from its name.

We were received with a warm welcome by Mr. Matteo who has been extremely professional giving us all the information of the activities offered by the hotel. The staff has been very kind. All meals had at both Billionaire and Lion in the Sun were very well presented and tasty. The breakfast was wonderful. We had a Suite in the Lion in the sun which was absolutely fantastic. Staff was very helpful and kind and always ready to accommodate any request. The hotel was so well kept and the furniture in the rooms and common areas were outstanding. I would for sure spend other holidays in the resort. We thank all of you for the wonderful stay

The experience was absolutely AMAZING! You get to experience two hotels in one visit very incredible! Also the staff, management are very organized and good at what they do. Billionaire resort and Retreat Malindi is definitely a place to be!

I have been a regular visitor to Malindi for years. My favorite spot on the coast in Kenya. However I have never stayed at Billionaire. In late July 2022, I went to the hotel and asked for a tour. I was really blown away. Susan fro Guest Relations was incredibly kind. She walked me through the whole property, showed me their apartments, shuttled me around to their hotel side, and explained all their offerings. It was a 45 minute tour at least. Every staff member we passed stopped what they were doing to wish me a "good afternoon". The beach at the resort is private so you have the luxury of beach beds and no beach boys. And the property itself is exquisite. My understanding is that this was actually a private home of an Italian billionaire that was converted to a hotel quite recently. An absolute treat. I will be staying here on my next visit for sure because of Susan's kindness and hospitality.

From the time we checked in to the time we left, everything about our stay as magical. This place is special not only because of the beautiful grounds but because of the staff. Everyone knew my daughter’s name and always went above and beyond. From the bartender always making sure our drinks were nice and fresh to Carol, Brege, Mercy, Naomi and the managers at guest services and the drivers, the pool boy, cleaners and chef, everyone was so incredibly kind and went above and beyond to make sure our stay was wonderful. The chef was kind to prepare a delicious breakfast because we were checking out really early for our safari. We even met the GM who was extremely kind and chatted with us. Coming from the US and making the 25 hr flight was so worth it because I got to experience this paradise gem. I would visit Malindi again just so I can stay here. We stayed over at the lion of the sun( the retreat section) and had full access to Billionaire. Infact it was great to have 2 hotels in one. The beach right at billionaire is excellent and during low tide, there were several little sandbanks. The food was great, decor was excellent and staff amazing. We will cherish the time we spent here and can’t wait to tell everyone about this place.