Orchid House Baja

This was a very awaited trip, to celebrate Mothers Day. The room was very big, super clean, the bathroom also excellent. There is a balcony with a great view. Even this is a "boutique" high end hotel they treated us almost like garbage from the minute we stepped on the front desk. I've best treatment at government offices in Mexico. Everything we asked got an instant NO for an answer. Very bad attitude of the staff. At the pool is almost impossible to get somebody to get you drinks or food. So we went to the bar, the bar tender very nice. I ordered a very expensive beer. (we were 35º) In this luxury hotels you expect to pay more than in the corner store, but for a regular size beer, when my beer finally came it was like a sample a very very small bottle 190 ml to be exact. The breakfast is included for the price, which sounded nice because there are no other places nearby, you have to drive or take a cab. The "continental breakfast" was some fruit, 3 slices of bread some jelly and butter. Everything else you have to pay for it extra. We have been in hotels in other places of the world and the continental breakfast includes much more. We both are 69 years, and my wife has hip and knee replacement surgeries. It was VERY difficult to get someone to help us with our luggage, and when he finally arrived it was long face and bad mood. I'm not complaining about the prices, we were aware of them, but on this hotels you expect to get a good value for your money and not be treated as the "unwanted relative". Bottom line a Very Very bad experience, Cecy and Carlos Gargollo

This was one of the best vacation experiences for our family. We traveled with our 6 year old and another family who had a 10 year old. The hotel is very quiet but welcoming of kids. The staff was friendly and accommodating, a special thank you to Megan, Oscar, Alfredo at the bar and Alfredo at the front desk - they provided wonderful service and work so hard. The hotel’s restaurant food was exceptional - everything we tried was amazing. Loved the beach club and the easy beach access. We enjoyed both the pool and beach everyday. Already planning our next trip back.

Very nice place! The service could improve. The location is amazing. Very interesting house. The access to the beach is great. Very good option in La Paz Many excellent spots. We believe that the service and the menu options could be better.

We couldn’t fault our 4 night stay in La Paz. The property and its location are great for a 10 ish bedroom hotel (I maybe a coupe of bedrooms out). I personally think it’s the best situated hotel with private beach club in La Paz. About 10 minutes drive to downtown La Paz but Ubers are only $ 100 pesos. What grabs you when you first arrive is the number of staff, all helpful and smiling and trying to make your day run as smoothly as possible. We ate lunches and the included breakfasts here most days and loved it all. Especially the house burger and the fish wonton tacos at the beach club. A very special mention must go to Melissa (our first day at Orchid House was also her first day in her new job). You would never have known she was new, she looked after us so well at the beach club. Also Etrin (I don’t think that’s how it’s spelt…sorry) who was always busy at the beach making sure everyone was ok. The rooms are big, very clean and have absolutely everything you need. I seriously can’t think of a negative thing to say. We will deffo stay again on our next visit to La Paz.

Everything about the place is fantastic. The only thing that needs improving is the beds. They are too soft and the pillows are also too soft. Everything else was wonderful. Should probably add upgrades to the beach bar, it looks shabby and the music is toooooo loud. Food was good, drinks were good, views were lovely and the pool was nice. Liked the pool table inside too.

A hidden gem in the heart of paradise! From the stunning location boasting privacy, security, amazing character & unique history, my husband & I enjoyed 4 nights of our honeymoon at The Orchid House. From the charm of the Dragon Suite alone I could write a novel, but adding the impeccable staff, service, grounds & ambiance, it’s hard to put my love of this property into one review. From the moment we arrived, the personalized service from everyone was a gift in itself. Alfredo took extra special care of us, including excellent communication during the entirety of our stay. Transportation was easy and being close to town was a plus! From the various sitting areas inside & out to the delicious cocktails & appetizers, we’ll be returning to this exact spot for future adventures in La Paz!

A stunning location overlooking the Sea of Cortez. The boutique 5* hotel is an old state government building with lots of history. There was a lovely little private beach which was a bonus. We had a suite which sounds fancy but wasn’t - it had a nice balcony overlooking the Bay, king bed, ensuite shower room with lovely toiletries and lots of towels. The downside was that the service level which you would expect of a 5* hotel was very hit and miss. The staff were a mixture of very helpful and proactive (Alfredo, Jesus and Mario) to downright rude and dismissive. It was rare that anyone would approach you to take drinks orders for example. Few staff acknowledged we were even there. Continental breakfast was included and was a total disappointment. Small bowl of fruit, a small muffin and o e piece of bread between two. The bizarre thing was you could choose coffee/tea or juice, but not both. There should be a fresh buffet breakfast available if it is included. Just not 5* level. If they could sort out the service, this place would be amazing. The quality of food in the restaurant was very good, if pricey.