Slottshotellet

Super cozy stay at the humble castle! Incredible breakfast was served the morning after.

We were recommended this hotel by a friend who lives in Kalmar and so we had high hopes for a nice stay. We had tried to book a room in the main hotel but unfortunately, it was booked out, so we opted for their budget accommodation in a building across the road. The photos looked nice. the main building was quite beautiful and we were greeted at reception with smiles and enthusiasm. Ebba, one of the staff gave us a brief and interesting history of the building and its original owners, so we felt like we were off to a good start. Our room was neat at first glance but noticed that it was sp****ly decorated and had no bedside tables, which we thought was a little odd. The bed seemed nice and comfortable which made us happy. After returning from dinner that evening we found a number of issues in the bathroom that seemed un-exceptable. The shower was extremely basic. The shower curtain was old, there was soap build up on the shower window and door, the shower soap was empty, the basin was loose and the glass shelf above it was also loose and rested on on angle. You had to put the glasses to the back of the shelf to prevent them from sliding off. We also found nuts of some kind on the floor under one of the chairs. What came next was greatly disappointing. Upon pulling back the doona on the bed we saw 3 silverfish skuttle across the sheet. Although we had a laugh, it was certainly not what we expected. Aside from that, we slept ok and the next morning we very much enjoyed the breakfast they had on offer. It was all very fresh and all very tasty. I went to reception as a coutesy to let them know the issues we had experienced and although the young girl wrote down what I told her explaining she would let management know, we were not offered an apology. That surprised me considering we are both seasoned travellers and have come to expect better. So when we arrived home I wrote a polite email to the manager detailing our stay and that although we recognise that sometimes cleaners etc can overlook things and just wanted to let them know of our disappointment. We received no reply. So I wrote to their facebook page and inquired if we would get a reply regarding our email. The post was read but again we received no reply. Sorry , but for an establishment that seems to have most of the boxes ticked in a stunning setting and friendly helpful staff, you do not win any points for your inability to show respect to a customer who thought bringing these issues to your attention would help. Someone needs to pull their socks up.

We slept well in comfortable beds and the overall cleanness was ok. Prepare for people walking by to have a peek if you are living on the ground floor. We liked the ambiance of the hotel and had a late night drink in the lobby. We parked our car around the corner which worked fine. Staff was very lovely and helpful. The hotel needs some renovations - our bathroom was sprung from the 80’s, the TV had no international chains or services, the wifi was weak and the hotel doesn’t use key cards. However, the courtyard was very cute and the breakfast superb and we were very happy with our stay.

Excellent service and atmosphere at this little gem in Kalmar. Beautiful outdoor restaurant at their courtyard. All tables were well separated according to Covid guidelines. We are definitely returning for more food and drinks with the hope they will continue to deliver.

Hotel in posizione perfetta, struttura curata con un ristorante molto bello ed una cucina davvero tanto buona. Da sottolineare la gentilezza delle ragazze alla reception. Sempre disponibili. Consigliato per una breve vacanza a Kalmar

Das Hotel ist ein Durchgangshotel, so ist alles. Abfertigung, verstaubte Zimmer, unfreundlicher Service. Direkt vor unserem Zimmer standen im Außenbereich mietbare Whirlpool, die auch stark von der heimischen Jugend genutzt wurden. Merkwürdige Einrichtung.

Leuk hotel met vriendelijk personeel. Bij de prijs was een simpele maar smakelijke avondmaaltijd inbegrepen. Ligging is ideaal voor een bezoek aan het kasteel, het art museum en het centrum. Comfortabele bedden. Kamer 15 is klein met een zeer krappe badkamer, maar prima voor 1 of 2 nachtjes. Ongeveer 100 meter van het hotel in dezelfde straat gezellig en goed restaurant.