Hotel Indigo Dali Erhai

Je ne suis pas allé à Dali et j'ai pensé qu'il valait mieux rester près du lac Erhai, mais quand j'ai passé une semaine au bord de la mer, j'ai découvert que l'emplacement de l'hôtel est en fait la meilleure vue sur la mer. Je dois croire en la vision d'un hôtel cinq étoiles. La ville antique est vraiment ennuyeuse, et les doubles couloirs sont très bien pendant la journée, ce qui appartient à un autre type de vision. Vous pouvez sentir le séjour romantique à l'hôtel à Erhai. Un merci spécial au directeur d'Aimee pour avoir contacté et coordonné l'enregistrement il y a dix jours. Le personnel de service a également fourni un service aimable à minuit. Sans vous, ce voyage à Dali ne serait peut-être pas si parfait.

J'y ai séjourné pour la deuxième fois, le petit déjeuner de l'hôtel était délicieux et les nouilles étaient super. Il est très pratique de vivre à l'hôtel et d'aller au centre-ville de Dali. Dès que je sors, c'est Erhai. Le service de l'hôtel est également très bon. J'ai réservé une chambre supplémentaire pour une journée. Après avoir communiqué avec Ctrip, j'ai accepté de rembourser plus tôt.

Les familles d'accueil de Dali ont été éblouies et j'ai finalement choisi l'Indigo dont la qualité est la plus garantie. La chambre deluxe vue mer n'est pas un simple nom, et la famille est très satisfaite. La piscine au dernier étage est un moment fort et les enfants hésitent à y penser. Le prix des maillots de bain et des maillots de bain est également juste, contrairement à certains hôtels cinq étoiles en Chine, qui sont souvent scandaleux. J'ai essayé la ligne de service à thé de l'après-midi 138, le goût est tout à fait satisfaisant. Le petit-déjeuner est riche en variété et les crevettes siu mai ont bon goût. Il est dommage qu'il ait plu le deuxième jour du séjour et que le voyage initialement prévu au parc Erhai ait été saturé. Si vous ne voulez pas vous rendre dans les attractions populaires où les gens suivent la foule, regarder la mer et boire du thé dans le hall de l'hôtel est également un excellent choix.

Hotel itself was lovely. Staff were kind and helpful. The room was spacious with a great view of Erhai lake from the balcony. One issue with the room was that, no matter what I did with the AC, the temperature couldn’t be brought below 25 degrees Celsius. They tried to help with this by moving an additional portable AC into the room. Location is good if you just want to see the lake but is about 13kms from the old town where some of the best food is.

Overall it’s a good experiences, Guest Relations team proactively recovered my bad experiences when we had the breakfast and extend the check out till 2pm with some amenities and fruits delivery. Buffet restaurant definitely need more trainings about how to bring more efficient during the peak hours but service staff attitude are very positive. Breakfast food is ok. Facilities are quite new and well maintained - reception helped to upgrade my rooms as we traveled together and arrange properly. Except the elevator which is quite odd that you have to take excessive steps to lobby. Location is good near the bottom of the ErHai having a great seat view but if you want to go to the ancient city or some ancient towns to the west of the sea you’d better have a car or you have drivers.

This is one of the best hotel I stayed. The room is clean, service is excellent, breakfast is marvellous and room views to the lake is great, you can even see the sunrise from the room. From the Bose speaker and Dyson Hair Dryer you can know the quality of the room. However the bathroom is translucent, if you are not travelling with your couple but other, you may have an issue when bathing.

The hotel is in great location and the room has great view with a very comfortable bathroom layout (very spacious). The only thing is that the staff at check in and check out took our money. We booked 3 rooms in total and we paid in full at check in. Despite payment with credit card, the staff asked each of us to pay extra RMN1000 per room as a deposit in cash. At check out, no damage was found and they returned our deposit but all the 3 rooms only got RMB900 back. The staff could not speak English and even we could speak a little Chinese, the communication and the explanation is not understandable why we were deducted RMB100 per room total of RMB300 on top of the full payment. Other hotels will just block the credit card as deposit which is standard but when I asked if they can just use credit card that we paid to block the deposit, they said it could not be done. Moreover, when we paid RMB3000 deposit for 3 rooms, we counted RMB100 x30 to the staff. The staff took the money to another location saying they had to use the machine to count, then she came back saying there was only RMB2900. I guess she also took another RMB100 from the cash deposit. (Check in time was on April 10 at 10.30pm and check out time was on April 12 at 9.40am)

I am travelling with a baby, the hotel team were brilliant. So helpful and accommodating. The location of the hotel is convenient.

Great location. Very good service. Staff were super! Concierge was super helpful. Great people! Thank You!