April in Coimbatore can be quite sweltering, envision enduring a 12-minute walk under the blazing sun with temperatures soaring to 45 degrees while lugging around a heavy bag. Not exactly an appealing prospect, is it? Unfortunately, we encountered such an experience at O by Tamara in Coimbatore. During a motorcycle expedition returning from Ooty, my wife and I decided to make a pit stop here. However, our arrival was met with disapproval by the security personnel at the gate, who insisted we park our bike beneath the hotel and proceed to the reception on foot. Despite our heavy load, the parking lot attendants refused to assist, citing a lack of lift facilities. Thus, we were left with no choice but to trek back to the entrance, a rather disheartening experience. Does O by Tamara condone such treatment? Is the hotel not accommodating of guests arriving on motorcycles? These were questions that lingered in our minds. Nevertheless, I raised the issue with the front office staff, who assured me they would address the matter. When patronizing a purportedly luxurious establishment like a 5-star or 4-star property, one expects a certain standard of hospitality as a given. Hopefully, the ***agement takes heed of this feedback and makes amends. Despite this setback, our overall experience was decent. Check-in was efficient, the rooms were pleasant, and the breakfast spread was commendable, offering good value for money.
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