When is a confirmed reservation not a confirmed reservation? At Residence Inn by Marriott Chico, CA. Beware. I booked a 2 bedroom suite handicapped accessible shower for myself and my 80 year old mother. I booked the reservation April 7, 2022 for a stay July 28-31 20022 and received verbal and email confirmations. On July 15, 2022 I received a phone call saying my reservation 13 days away could not be honored as they had guests extending their stays and could not offer any solutions. So, from my first hand experience your reservation and confirmation mean nothing at this hotel. Just beware.
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