Wyndham Grand Xiamen Haicang

In the end, the hotel provided me a dessert that I originally should have given me, and I felt a little better. ---♡♡♡ A hotel that keeps saying it can't be done. Since the lounge was under construction, I heard that lounge benefits were available at the cafe on the first floor, so I made a reservation. When I arrived at the hotel, I was told number 3 that they couldn't do anything because the lounge was under construction. They gave me the key and told me I could go up, so I asked them if they had forgotten anything, and they answered no. When I showed them the hotel reservation conditions, they gave me a name tag and two snacks as a special gift. In the end, I went out to eat, and when I asked again, it turned out that I had given the wrong answer. They say they can give you cake, fruit, and coffee just within three hours. I'm full, but it's amazing. The weather was 30 degrees and the swimming pool was under construction so I couldn't use it.

Wyndham Grand Hotel is a bit far out but it's really peaceful and quiet for families that need some rest and to catch up on their sleep! The staffs were so friendly and helpful for a request I've asked for and accommodated my every needs! We were welcomed with small gifts and free afternoon high tea that is part of our room package!

Amazing room, sea view even from bathroom. The help from Lydia and Peter in English made my stay even more comfortable. Thank you both ❤️ The service was great and quick. Breakfast was rich with warm and cold options. Plenty of fruit choices. I would advise to add cheese to the menu.

We had a wonderful few days stay. The receptionist (Tina) provided us with a room with a nicer view of the bay. Unfortunately, executive benefits are not what they used to be. Trip and the guide in the room still show the full range, but in many cases this is outdated information. Nevertheless, the hospitality is particularly high in this hotel. Special thanks also to the cleaning lady. Very alert to clean the room during breakfast and to provide plenty of extra water.

Sound proof need to improve.

Umi Chen is good

環境：酒店不管是外觀還是室內環境都挺好的，是我喜歡的格調，而且離碼頭特別近，走路10分鐘，去鼓浪嶼特別方便 衞生：房間的衞生也特別好，包括對着外面的陽台欄桿都沒有灰塵 服務：從進門前台小哥哥小姐姐都很貼心，會馬上給我遞水，最有印象的就是真真小姐姐啦，不僅人漂亮還很温柔，有需要找她都是及時處理 這次旅行住到這個酒店體驗感很加分 nice

總體來説，疊加海滄文旅券後的温大媽鑽石會員入住體驗還是很不錯的，節假日期間性價比很高。 衞生：整體乾淨舒適，玻璃面板上面有水漬但瑕不掩瑜 環境：海滄海邊，同比其他集團節假日收益都掛的1k上下的bar rate 這家疊加海滄消費券性價比高 服務：在強烈要求下，還是為温德姆鑽石會員升級了海景行政套，首先還是非常感謝，但饒女士撇了下嘴巴的動作讓人感到非常困惑，升級房型讓您在系統裏多做一條備註屬實是辛苦了。 FO是一家酒店的門面，請FOM等前廳部領導加強培訓，謝謝。

酒店位置極佳，海景房可以觀賞到廈門海灣的美麗景色，酒店的裝潢奢華精緻，有歐式庭院，衹是與八年前入住時相比，稍有陳舊，細節上需要一些更新，如早餐廳的椅子等，可能受大環境影響，入住率不高，服務人員的熱情不高，我們入住的心情也受到了些影響，希望可以改善。