Grids Tokyo Ueno Hotel&Hostel

Je suis allé à Grid Akihabara il y a 4 ans et j'ai adoré, j'ai décidé d'essayer celui d'Ueno et j'ai été clairement déçu. Le service est médiocre, une personne travaille à la réception et c'est tout, personne ne s'occupe du restaurant ou du bar. L'auberge n'est donc pas très animée. Vous devez payer pour les serviettes. Le gars de la réception était très impoli en vérifiant mes informations, il m'a demandé d'épeler mon nom entièrement. La bonne nouvelle est que vous pouvez prendre un petit-déjeuner gratuitement puisque personne ne regarde qui a payé ou non. Le lit est dur et les chambres mal aérées, beaucoup trop chaudes. Finalement, un ascenseur sur 10 étages m'a fait attendre 4 rangées le matin pour descendre puisque tout le monde partait. Vous ne me reverrez plus Grid.

pros - great location - facilities almost complete cons - washing machine is okay but dryer should be done 3-4 times to ensure the cloth is dry - only one elevator is available for the whole building, stairs are not allowed to be used - beds are not cleaned and sheets are not changed everyday unless requested - towel is provided with additional charge - receptionist guy was not really helpful

Location is good. In the heart of Ueno station. Go out from iriya gate wallah you walk only 2-3 minute to arrive hotel. Cleanliness is good. But bed is too thin. For heavy people like me , i find it difficult to sleep. Anyway good stay. Maybe improve the quality of futon.

Location was good, (use Iriya exit at Ueno station). However bed was pretty hard and not comfortable to sleep on. On the mixed gender levels they did not provide the female skincare items (e.g. makeup remover, facial foam and cleanser) which were provided in all-female levels. Only toiletries provided was shampoo, soap and conditioner, others need to buy. Towel and hairdryer are rentable. It would be better if they charged a room rate that includes all the toiletries and amenities. Breakfast was decent and the shared eating area at the first floor was a good size. They allow for luggage storage only on the day of check-in and check-out.

Clean and some value for money kinda stays at Ueno. The location is top, near the Train station and Ueno park. Breakfast was vegan friendly. Recommended.

Room is bit small, but well organised. Comes with everything I needed. Close to shops and station, and staff are very nice.

Room was smaller than expected and didn't realise there were no bed frame. It was tough for elderly to bend down to get to the bed. Would be a good location is you are a solo traveller.

Solid performance considering the price. The room is clean and things around are well maintained. I booked it for one night in order to catch the train the next morning so only stayed there for a few hours.