Iris Boutique Taif Heart

Hôtel incroyable, excellents services

I am happy to share this with you. This is a great opportunity to stay here. The hotel is very nice and the people are very friendly. Please don’t forget to take your time and take your lunch around. You will love it.

Goood hotel clean and good location

Room was very spacious and clean. Wifi is strong. Breakfast was nicely setup with quite a variety of options. Arabic coffee with dates as well as infused lemon water provided at lobby. Hotel is conveniently located. There is a mall few mins away and lots of shops few mins walk away. The old town and Ibnu Abbas mosque is around 20 to 30 mins walk away. Everything was great but I wished the staffs could be more helpful. We inquired on the cable car. The staff on duty just gave us a flat "no, don't know" and that's it. No trying to get the information for us or checking it out for us. Also, after checking out and collecting our luggages, we requested the staff on duty to arrange cab or transport to airport. The staff on duty, just told us, " sorry, you have to get a cab yourself. We don't arrange for you. You can walk to the main road or mall and hail a cab. I asked the staff to book any car as I do not have any app to book but the staff still give a flat no and insisted we walk out to hail a cab ourselves. We walk all the way to the Mall and frantically looking for cab as we were running late to catch our flight. It took some time and we finally managed to get a car to drive us back to the hotel to get our luggages and then drive us to the airport in time for our flight. In all my travels, never had I encountered a hotel who asked the guest to find a cab themselves. All hotels so far were able to either book a taxi or arrange a private car for us. If the hotel can train the staffs to be more service oriented, it would be great

Very nice and clean and very good location , staff is cooperative , rooms are large and new , they provide everything on a hotel standard, will definitely recommend it to others , Probably the voice isolation is not the best as u can hear some noise in corridors.

This is a lovely hotel in Taif, very close to the main road where there are food options, but the rooms are quiet. The beds are super comfortable with more pillows of various sizes than I have ever had in a hotel! The breakfast is very good - although it would have been nice if the juice had been fresh.... The most significant problem of the hotel is that we did not have water. I thought that this might be that the city water was out, but our friends on the floors below us had water. So, it could be that the higher your floor, the less likely you are to have water. As we are flexible travelers, I would still say that this was a very good hotel for one night. However, if you are going to be spend more than one night here, I would recommend requesting a room on the first or second floor.

Very pleasant hotel with professional and accommodating staff. High-quality mattress that was wonderfully comfortable. There are modern amenities and lighting. Overall it was extremely clean and well maintained.