Renaissance Suzhou Hotel

🔔服務：感謝賓客關懷經理Sherry及時的聯繫和體貼的服務，盡全力滿足顧客的偏好安排房間。酒店服務總體積極主動，妥當舒服。 🧹衞生：作為蘇州首家萬豪旗下酒店，維護得十分不錯，公共區域與客房的衞生都讓人滿意。 🍃環境：朝西面的房間視野很好，天氣好時的日落景觀可以説是yyds。此外，位於三樓的泳池也非常不錯，除了25M泳池，還有一個圓形的熱水泡池，人少時更加愜意舒服。 再來蘇州時會再考慮入住的～

酒店位置很好，距離蘇州中心一點幾公里，前台服務很好，原本訂的豪華大床房免費升級成行政大床房，一開始房間有黴味後來經理立即幫我們調整房間，態度很好，比較滿意。酒店早餐非常豐富，到十點半結束非常合理。酒店房間還送了水果盤，硬件很好，比較上檔次。

經常來蘇州，第一次住萬麗，超出想象的好。酒店經營應該有些年了，設施有點老化，可看的出來很注重保養，管理細緻，注重細節，所以感覺很不錯。前台給升級了房間，體驗了酒店的行政酒廊，不多的幾樣小吃點心，樣樣即精緻又養眼。特別要提一下酒廊經理Clara,給我精心調製了一杯雞尾酒🍸，清香檸檬味道，淡淡的苦味，不是太甜，酒味也是恰到好處，非常好的體驗 ，感謝Clara,給我們短短蘇州之行留下美的味道。

Whenever one is visiting Suzhou, this hotel is the ideal location as it is between Jinji Lake (with its cafes and spectacular views from Moon Harbor) and Pingjiang Historical Street (with its incredible architecture and shops). The staff are very friendly and make an effort to be supportive to travelers comfort, special mention to Jessica Jiang and Anas.

Very kind and professional staff, from concierge, check-in station to cleaning personal, Restaurant personal and Bar personal, every single person very friendly and helpful. Due to the fact, me as european, i am not used to taxi apps like people use here in china, but the staff from Renaissance Suzhou arranged every single ride i needed. They helped me with every little thing i needed. I even asked them, if there is a nearby store that sells Ukulele's - Jessica Jiang from the staff quickly told me the location of the next store and arranged the taxi for me. I felt very comfortable in this Hotel and also the barkeepers did a very good job. Good drinks, good snacks. The buffet was amazing and as a Hotel guest i got a discount. Thanks for that! Hotel = 10 / 10 Staff = 10 +/ 10 Restaurant = 10 / 10 Rooms = 10 / 10 Bar = 10 / 10 Location = 10 / 10 In my opinion, this hotel makes everything perfect. Thanks for having me! And of course, i will come back to this hotel during my next trip to Suzhou.

A great hotel with a variety of options for breakfast. The double bed room was a great size for us with a good view. Plenty of options to eat with Incity Mall and a depar**ent store closeby and the Suzhou centre a decent walk away. You are in a fantastic location here if you want to visit the sights of the gardens and Tiger Hill.

Good location, around the malls with many eateries nearby. Room size is decent and clean. Can see it's a little old fashion designed, but it's very well maintained. Coin laundry and dryer are a bit expensive.

I had a wonderful stay! The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. Thank you!

Nice hotel in Suzhou Industrial Park. Very close to central park.