Hotel Nikko Suzhou

日航酒店 🚗 交通：交通方便，出門就有地鐵，公交。吃喝玩樂邊上就有金鷹商場，方便。 🧹衞生：絕對好，酒店很注意細節，住的舒服。

衝著評價裏説的床墊舒服和早餐有特色訂的。床墊感覺偏硬，喜歡硬床墊的值得一選。早餐有日本特色，茶泡飯和味增湯都喜歡，總體偏鹹，個人口味問題吧。交通還算方便，金鷹和天街步行就可以，我們走着去的淮海街，一路看到了英迪格和香格里拉，感覺那兩家地理位置更好些，但日航性價比高呀！

交通非常方便，地鐵1號線獅山路站5號口出來就是，去各景點也非常方便，附近公交，地鐵都可。隔壁就是金鷹廣場。 可以加床，我就是豪華房加床，床很舒服。 1樓公共洗手間我要吐槽一下，上廁所的時候，馬桶裏不停翻滾，感覺下水道有問題，嚇死我了。 酒店有游泳池，更衣室裏有脱水機，挺方便的。泳池也分了區域，游泳和嬉戲兩不誤。 早餐不如以前了，沒有5星酒店基本配置的鬆餅，華夫餅，麪包還不錯，日式的餐點也很有特色。但是，如果是節假日，就不要睡懶覺了，早點去吃，可以吃到所有的品類，羊角包和乳酪羊角包很好吃。去晚了，有些品種就沒有了也不加了。尤其讓我踩雷的是煎蛋卷（omelet）, 蛋沒打散裏面還有蛋殼（見下圖）。咖啡不好喝，就是日式咖啡的味道。 服務中規中矩，還是可以的，不過沒什麼亮點。 感覺日本管理的酒店已經褪去了光環。

The hotel is in great condition, cleanliness is excellent. Communication with Lynne Guo is efficient and swift, I like it! Only thing, wifi worked extremely slow :( so difficult for working and the amenities is a bit lacking, such as tea and coffee

Good food compared with its' price. Survice is fabulous. Waiters in restaurant can tidy up dishes been used at once and room service also respends fast. The only dilemma is that the bathtub has not been cleaned carefully. Totally, good.

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)

We have had a great time stayed at the Nikko hotel. The staff is friendly and courteous and the level of service is great. Particularly the lady at the front desk,( I completely forgot to obtain her name) who is so kind at explaining our needs to the cab driver and even asking the driver to contact the hotel should we face any difficulties in making payment through WeChat. What a kind and thoughtful gesture by her. Thank you.

Very enjoyable stay. Good facilities, nice location, friendly staff, very decent breakfast and some excellent places to visit nearby like the West Museum and park.

Nice spacy rooms, good breakfast selection, only check-in counter should be more effective