The Capitol Kempinski Hotel Singapore

C'était tout un séjour parfait depuis le moment de l'enregistrement jusqu'à notre départ. Le service est au top et l'hôtel est tellement agréable ! Mention spéciale à Lydia & Stella à la réception. Stella a été très utile pour planifier la surprise pour l'anniversaire de mon mari et a essayé de répondre à toutes les demandes que j'avais pour faire de cette surprise une réussite! Nous ne pouvons pas être plus reconnaissants. Les décorations de la chambre ont également été soigneu*****t réalisées. Lydia a été professionnelle du début à la fin. Elle a même répondu à une demande de départ tardif alors que mon mari avait une réunion urgente à laquelle se rendre. La nourriture était incroyable à 15 par Stamford et le service n'avait aucun défaut ! Le petit déjeuner et le dîner étaient tous les deux incroyables. Nous avons vraiment apprécié notre séjour et nous avons hâte d'être de retour!

Le service était incroyable ! Nous avons eu un enregistrement anticipé à 10h du matin, ils ont également donné un surclas*****t de chambre! #béni!

Quelle magnifique propriété !!! C'était un court voyage mais l'atmosphère et l'hospitalité étaient super! J'ai réservé un autre séjour juste après notre retour à la maison?

Juste un séjour d'une nuit mais l'impression est géniale. Le réceptionniste est très serviable et poli et il a pris la peine de me conduire jusqu'à ma chambre et m'a aidé avec mon chariot à bagages. La salle de bain est si spacieuse par rapport à tous les hôtels dans lesquels j'ai séjourné. La chambre est douillette et confortable. L'emplacement est génial et la nourriture au bon restaurant est délicieuse. Dans l'ensemble, j'ai beaucoup apprécié mon séjour. Merci à tous ceux qui m'ont assisté au Capitol Kempinski !

J'y ai passé 2 nuits pour ma lune de miel. Liaison avec Mme Stella Chioh pour surprendre ma femme avec une déco lune de miel dans la chambre. Elle est allée au-delà des attentes avec les décorations. J'y séjournerai certainement à l'avenir.

i booked the room to celebrate my 21st birthday and invited some friends over for the day, i booked the grand deluxe room and everything from their little complimentary surprise of a small cake and some balloons in the room to their impeccable room service, im rly so pleased w the entire experience☺️♥️ highly highly recommend!

The best about Capitol Kempinski is its convenient location - right opposite City Hall MRT and there's a sheltered path between MRT and hotel via the mall so that you don't get wet even on rainy days! The location is also so central that you can walk to many sightseeing spots from Merlion to Clarke Quay to Haji Lane. Staff were friendly - we especially appreciated Om the porter, who was very warm and helpful throughout our stay. Wonderful view from our room overlooking the St Andrew's Cathedral. Elegant and classy interior design. The Salvatore Ferragamo amenities smelt so good too! However, there were still a number of defects with this five-star luxury hotel: Both rooms we tried were very humid - our first room even had a water dripping sound every 4-5 seconds, so we could not sleep and had to request for a change of room the next morning, which the hotel arranged speedily. Our second room had no dripping sound but was equally humid - towels and swimming suits were still damp after one night. Thankfully, there was a fan in our Heritage Room, which helped dry things up a bit. Maintenance and facilities - toilet flushing was not great and shower water was not hot enough for our second room on 3/F. The TV there had no sound at first but got fixed eventually. There was no one watching the swimming pool when we visited, which could be prone to accidents even though it's only 1.2 m high. House-keeping - upon our arrival we found an open bottle of sparkling water in the fridge probably left by the previous guest, and two little tubes of conditioner (but no lotion - maybe we don't need it in a humid room, haha). This was quite unacceptable for a 5-star hotel. The higher parts of the rooms were dusty. We understand that the interior design makes it difficult to clean on a daily basis, but thorough deep-cleaning should still be carried out once in a while? Expectation management and food - we expected some sort of welcoming fruits and snacks as we filled out a survey from the hotel two days before our stay, asking about all our preferences. Disappointingly, none of our preferences got addressed during our stay. Buffet breakfast was quite tasty but not among the greatest varieties we had tried in other five-star hotels. I had the same experience with the other two hotels I have stayed in Singapore, so maybe this is still considered good enough for the city. I can imagine how beautiful this hotel was when it opened five years ago. But without proper maintenance and persistent house keeping work, its charm has diminished. Certainly a waste for a beautiful heritage cluster like this one. Still a fairly OK-nice stay overall.

Reviewing their breakfast! Please try to book breakfast if you are staying here. It will be at 15 Stamford. Their variety is impressive and they have pretty signages too. And they also offer sparkling wine! And eggs benedict is included under their egg station. How cool are these! Must try include their smoked salmon eggs benedict, nasi lemak, bread station with different muffin daily, salad bar and of coz sparkling wine if you are an adult. Their tea comes in pretty teapots too!

Booked the family room which has a king room with connecting twin. Twin room is nicer in my opinion as it has a small sofa with table vs king room has a longer hallway but no use out of it. Rooms are nice and spacious with a pretty large bathroom. Only thing is the king room automatic bidet was out of battery for mine, surprised to see weighing machine in room but also out of battery so I guess room attendants should make a habit of checking all the electronic items to make sure they are in working condition. Also bacha coffee was given in the twin room but not in the king room not sure why. Love the bathroom amenities by ferragamo and they are actually made in Italy not China like many of the hotels uses even if they are branded. One thing I didn’t like is the room windows overlooks dining places at capitol so it was awkward to open the shades as diners will be able to see you if you stand at the window, so I close the shades throughout the stay. Hotel service was great from the moment at check in and even the valet outside always greets you Breakfast has a good selection but taste wise not impressed by them. Food doesn’t seem to be strong in this hotel as my room booking had free lounge access and the food served were also so so. Overall really like the heritage hotel, good to experience, not sure will be repeat guest