Om Resorts

Stayed for one night Overall experience is a nightmare Hot water not available Dirty uncleaned bathroom Bathroom light didn’t work Swimming pool non operational Don’t go by pictures and other reviews Overall experience doesn’t worth Rs 1500.

Service is very poor. Rooms are very very big but not so clean. It has a swimming pool area and dinning area is also big. One boy at reception with blue shirt speaks very rude to customers. Very bad service for one request you have to call again and again for one hour. They will tell you that they have done recharge for tv but it doesn't show any channels. They will come to room and check Lil bit and then they will tell you to check after some time and tv doesn't work. Food is good food service is good at dinning area and clean also. But hotel rooms are not clean and not even maintained.

This is luxury resort with. spacious room , small bathroom with poor service. Hotel doesn’t provide cab for pickup and drop. At the time reception refuse point blank to arrange or help any out side taxi service. This is the only luxury resort with swimming pool where pool wash room has 3 wash basin 3 urinals 2 wc without any shower area. Also reception don’t encourage u to take a dip in pool. Strangely it close down at 7 pm evening and if u r staying in hotel u can’t swim after 7 pm. Although they say they maintain it and add chemical after 7 pm they hardly do it. And as usually they inadvertently try residents not to use pool. In two days I only swim once after lot of discussions and even pool wash room was locked. Food is all paneer and like that. They don’t hv simple meal menu for solo person. Lastly as breakfast was included in room and I hv to leave before 8 am I asked them firstly at the time of booking that one day I want b taking breakfast. So reception told we will arrange some pack breakfast at 7 am. Before departure night I personally talked to restaurant ***ager for brunch. But in morning no one was there. After lot of hassle they give me omelette and tea by 7.30.

Restaurant service is excellent food is also very good.above all ambience and it's decor is outstanding.staffs are well behaved .only crowd time there is bit delayed in serving food senior staff are always taking order in good way .so I will give five out of five