Grand Metropark Bay Hotel Sanya

During my recent stay at a hotel booked through Trip.com, I encountered several issues that left me dissatisfied. Firstly, despite specifically booking a non-smoking room, the hotel had a noticeable smell of smoke throughout, indicating a failure to properly enforce non-smoking policies. Moreover, the hotel itself appeared to be quite old and in need of maintenance. On a positive note, the room service staff were helpful and responsive to my requests. However, I was disappointed to find out that the hotel's facilities were undergoing maintenance during my stay. This made it inconvenient for guests, especially families with babies, as there were multiple flights of stairs and a lack of baby-friendly amenities. Another disappointment was the lack of attention to detail in the restaurant. I observed that the tablecloths were not changed after guests finished their meals, which raised concerns about hygiene. Overall, my experience at this hotel fell short of my expectations. I hope that hotel takes this feedback into consideration to ensure a more enjoyable and hassle-free experience for future travelers.

衹能説很一般。送的一個出海，一個旅拍，特別坑，衝著這個去的千萬別選。出海以及潛水的就是坑，各種二次消費，租的遊艇三層，上2層三層還要收錢120。搞笑呢，後來發現不如總蜈支洲島的出海呢，不就好了。因此服務給了1分。酒店的本身服務沒有什麼不好，但是你捆綁這麼垃圾的套餐，美其名曰贈送，拉低了酒店的評分，不虧。

Nice hotel, customer oriented staff! Good breakfasts! Large children's play area with lots of toys and books. Very clean hotel, but some rooms have a damp smell. They upgraded our room, thank you very much! They brought baby slippers and bath accessories for my daughter! The only big negative about the rooms when you are traveling with a child is the open toilets (blinds instead of regular doors). Large swimming pool, two restaurants. They gave us a dozen fresh oysters. Wonderful view from the room!

十一期間， 十一期間，兩室一廳海景，實際灣景，側面能看到一點點海，但是看不到鳳凰島哦 總體評價：比較講究品質的不要去了，畢竟這個價格五星級不會太高品質 🚗 交通：一般化，我是自駕，停車場較小，晚上回來晚有無車位風險 🧹衞生：人員收拾到還可以，但是很犄角旮旯肯定沒太乾淨、但是基本每家酒店都做不到很乾凈 🍃環境：整體一般吧，酒店其實不是太舊，就是裝修時候感覺刷大白搞的傢俱上都是白漆，完全屬於裝修不負責，床各方面確實舊店。看看一些開關竟然好幾個，其實衹有一個有效，比如卧室，其實衹有一個燈、搞幾個開關。 景色：景色比較一般，樓下還有工地很傷風景 早餐；太一般，和五星酒店不匹配，連熱牛奶都沒有，有的那種沖調太垃圾了，如果這是如家早餐能接受，其實趕不上一些如家精選級別的，對於五星級酒店來説太差，對於300多大床帶雙早餐還是可以的。 🔔服務：一堆行李，沒人幫拿下車，沒人幫送樓上，這些服務你別指望了。收拾衞生人員還是挺用心。可以説沒什麼其他服務了

酒店很滿意 裝修設計風格很特別 位置還可以 景色很吸引人 大東海的沙灘陽光讓人很喜歡 很可惜酒店沒有獨立沙灘但是有車可以接送去沙灘很棒 住店服務很不錯感覺應該是一對一服務吧小文姐姐服務很不錯 退房了還不忘打個電話問候，下次還來美麗大三亞玩

入住維景酒店感覺特別好，辦理入住是小盧幫我辦理的，加了他好友。很多問題問他他都很耐心的回答，感覺就像是我的私人管家一樣。大力支持小盧的服務。

前台人員服務態度好，有禮賓小哥幫忙拿行李，測體温。自助口罩機用起來方便快捷。房間安排滿意，在高樓層，入住手續便捷。停車場是免費的。入住房間還有水果送，感覺到了用心。大唐寬敞，空間大。泳池也是免費的，還有免費無線網絡，退房賓客關係有小紀念品送，過幾天再來。

酒店非常不錯，早餐也很豐盛，還送了一份下午茶套餐給我，酒店工作人員態度很好，還主動幫我升級了房型，大堂行李員也很主動幫忙打車門，整個酒店工作人員服務素質都很高!下次再來三亞肯定還會來住的。

Noisy hotel