Tasman Holiday Parks - Merimbula

Very nice park, booked for only one night in a powdered site however ended staying two nights. Helpful staff. Great amenities, very well priced, easy walk to town, waterfront cafe, although the first weekend of school holidays the park was very quiet

I don't have any bad memories from my last trip. Kids had a great time. There was no bad attitude from the staff there. However, I had the worst experience this time. I made an appointment over the phone last week. Accommodation was approved for one night only and she was charged $210 for 4 people (1 adult and 3kids) and $200 for 3 people(1 adult and 2 kids) but the invoice said to pay $280. The website price was $215 (1 adult and 3 kids), but she proudly demanded $280. We approved for the $210 staff said at the beginning. Why changed she mind? At first staff said that we inquired for May. What?? We never said May . We need date for school holiday only. And later they said it was expensive because it was a Easter holiday. Don't say it's the Easter holiday season. Don't tell me the seasons are different. Accommodation rates vary really little between peak and off-season. really little. And already I checked for price included more people. They stated that the room they uploaded was for a weekday price. And I offered a weekend price that was more expensive than the site at a compromise price. to be happy with each other. The reservation was not processed because the staff proudly demanded a fee from me. After that, the clerk says we are customers who canceled without paying a deposit for no reason. The staff says they need a minimum stay of 2 nights but we wanted 1 night. But that's not true. Their accommodation has already expired and they only have one day left on Thursday. So we had to get approval for an employee's one-day accommodation. We also approved a one night stay . If we wanted two days, we would have said another date. Also, normally, if the day hadn't been approved, we wouldn't have booked in the first place. As soon as we canceled saying we couldn't go for the wrong price with the site, the staff uploaded the cabin again for 215 dollars. Racism and rude language, they always have other excuses ready. won't go there again. I don’t trust reviews very much, but some 1-star reviews say what they say is TRUE. When the accommodation was re-uploaded, they sweetly talked my friends about $210 for one adult and 3 children, staff approved one night but again mentioned $280 in the invoice details. And my friend asked why the price changed again but staff couldn't answer my friend. Staff Didn’t explain. And will you come or not? Staff asked proudly again. What? They want free money? Or pocket money? To say that staff was rude to us is not a verbal expression. What did I do wrong to them? I'm saying it's rude because they imposed a levy on me. Hi guys, have a check a price for one adult and 3kids or 2 adults. Not much difference for room. also I searched for prices for they site. But they say always different excuses. It's true about the headcount they say. But check it out. Their accommodation is not expensive. It is based on two adults and has the option of adding children or adding adults. I TOTALLY AGREE with that extra amount.

We have stayed at Sapphire Beach on numerous occasions with our caravan but on this occasion we decided to avail ourselves of a holiday apartment Cabin 11. This proved to be extremely lovely, was spotlessly clean and a very quiet location. Great nights sleep and a very welcome treat in the afternoon with a lovely glass of port. ( Very nice gesture.) We could not fault the location and cabin at all. The staff very obliging and professional in every way. We enjoyed our stay and will return.. Keep up the good work all and we will see you again soon. P.S... Just a small note to the ladies servicing the apartment when cleaning the room slide the main door closed and clean the lower track. Obviously the room was cleaned whilst the doorway was left open. Just a small mention but if not brought to your attention then you would not be aware of it. Regards Ian & Wendy.

No wifi. We kept getting the run-around from reception, giving us different passwords that didn’t work. In the end it was pretty clear their wifi not working in cabins. Plenty of places to stay. If you value honesty and need wifi don’t go here.

It was the fist time that paid a deposit to find the nightly rate had gone up from $125 to $140. Previously other venues had increased their rates after I booked but locked mine in at the rate at booking time. The cabin was very clean and the furniture was all in good condition with a very comfortable main bed. The staff were friendly and helpful and there were a number of friendly people to mix with. A stroll of ten minutes would get you into town where a number of cafes, clubs and supermarkets could be found. This park was kept very tidy and has some great ammenities such as heated covered pool and spa, mini golf and basket ball rings

Location is not to bad close - to supermarkets and the centre of Merimbula. However you have to drive to the beach. We had a camping site which was a fairly good size. Unfortunatley the amenities needed to be cleaned more frequently given the amount of usage they were getting. Also check in is electronic, which is a bit painful when the emails for registration, codes etc go into the spam folder. Good park if you travel with dogs, and also good facilities for kids with pool, jumping pillow etc

Office staff were very unfriendly and unapproachable Park was nice and great location just a shame about the office staff. Prob want return. Sad Our en-suite needed some attention both shower and toilet dropped all night Sites were a good size bit pricey

Loved this place. Great cabin in a beautiful setting next to a creek. Back to nature. A short walk into town. Kangaroos came into the park from nearby bush and we even saw an echidna. Cabin very clean and comfortable and fully equipped.