DoubleTree by Hilton Lansing

excellent service, merci

Here for a dance competition. Loved the convenience of walking to the venue. Guy working at Starbucks was super nice! Loved that it was open late. Breakfast was $15 but we are diamond members so didn’t have to pay. It was super good! I was shocked I was the only one in there both mornings. Room is very dark and was frustrating for my kids trying to get ready each day. AC was wonky .. either super hot or super cold. We couldn’t get it just right. Elevators were very slow. One was broke all weekend .. but all in all great stay and loved the convenience! A Meijer a couple blocks down to get snacks or anything you may have forgotten. Super easy walk. Google the Courtyard and it’s connected to that and open till 10pm. It was called Market City by Meijer or something like that. It was a mini version of a full size Meijer. Few bars across street to get lunch or dinner.

Still in? Myself ain't anyone a Harvard Undergraduate still in. There must have to. I bet these very only two breakfasts' has to deliver here goodbye hee. I am MYY ADULT SHEET THE sAME at the city of Lansing at Michigan State bye. Oh well I shall visualizingly playful.

In for a family wedding. Our first and best impression was the valet attendant Jaden. Not only did he greet us with the warmest smile, but also he was soooo polite. Hotel was good and it was a nice location for us in proximity of the festivities.

Wow oh wow where do I begin with my valet jaden what a wonderful gentleman. He communicated well and I knew exactly what was happening. I could talk about him for days but I want to leave the review short. My overall experience especially with jaden was amazing at Double tree in Lansing

The service at PMC valet was great. This was by far the best experience I have ever encountered in my valet experience. One work in particular was great. Jaden was very helpful with all my needs. I positive my car was in good hands. Thank you Jaden!

Attend a conference at the Lansing Center every year around this time and this is always the host hotel. It is MUCH improved over a year ago. First, I am super happy that it is part of Hilton now. Second, they have already done extensive renovations and the work continues. The hallways have been redone and so have many rooms. Everything was clean and new. I don't know what they did, but it is SO much quieter now. Last year I could hear everything going on in the hallways with my door closed. Not anymore. They added safes to the rooms, which the Radisson didn't have for some reason. My bed was comfy and my room was very clean. The lobby and that entire area has been redone. They now have a small store with a Starbucks inside and the restaurant, while closed currently, also looks like it's been redone. I'm hoping they redo the fitness room because it was bad last year, and I didn't have a chance to use it this time around. The elevators can also use some love so I hope those are also on the list for an eventual refresh They had no hot water for the first night I was there, thru no fault of the hotel. They did offer to help me get another room at a different hotel, but I decided to wait it out at least one night and if the hot water was still not working the next day, I'd consider a move. They reduced my nightly rate due to that as well. Overall, I'm pleased with the changes they've made so far. I'm hoping there are more when I go back for the conference next year too.

It’s rare to find such unparalleled customer service as that received by the guests to Double Tree Lansing. In particular, Liam, made every customer feel like family. This is a task that is rarely found in historical let alone modern times.