Innisfail City Motel

We found it hard to find as it is hidden at a level below the main street behind a taxi rank. It was very dark and unwelcoming. We then found the reception unmanned and we had received no advice as to which was our room and how to access a key. A tenant told us to go to another motel which would arrange access, but when we got there it, too, wqas unmanned, and the telephone number advertised went to voice mail. I would strongly advise not to book at this motel.

I don’t know where to start… Firstly, you need to check in at the reception of another motel, so seems dodgy from the start. I was given a key to my room & the drove to the motel to find that they key didn’t work/fit. I called reception at the other motel to be given instructions on how I can seek the caretaker & find the key myself. Really? I followed these instructions, which included knocking on a side door. A child answered & advised that her parent wasn’t home & she could not help me. This was an uncomfortable situation for both of us. I then tried calling reception again, but it went unanswered. I then drove back to the other motel where I was offered no alternative accommodation. The lady offered to meet me at the other motel. Upon returning to Innisfail City Motel, the caretakers sister appeared form a guest room with the key. This was odd, but hey, the key worked. When the lady from reception arrived she complained that I was ‘freaking out’, insinuating that this type of thing was normal. Finally I was in my room. I soon discovered that the shutter style front window doesn’t completely close, and therefore cigarette smoke from the caretakers sister & friends filled my room. At some point, someone set fire to an ash try and triggered a fire alarm. Could this get any worse? Yes! There is zero water pressure in the shower. Avoid!