VOYA Boutique Hotel

My mother and I stayed at VOYA during the New Year's festive season and want to express our appreciation to the hotel and staff for making our experience unforgettable. VOYA is not only externally stunning, but also perfectly maintained and distinguished inside. We have been to several countries, and VOYA counts as one of the best hospitality experiences we have ever had. All of our meals were great, our room was always spotless, and returning to the hotel after a long day of touring always felt like a warm welcome home. It was also my birthday during this time and I will remember the details and attention paid, forever. Thank you VOYA. I highly recommend staying here for a quieter, suburban refuge while still being in Havana. We'll be back!

From the first contact to the last Caiparinha at the bar, the staff at The Voya were awesome! Every little detail was conveyed to us prior to arriving which ensured we were fully prepared for our upcoming adventure. The front desk staff, which we liked to call the "ladies in red" were consummate hosts. Their dedication and desire to ensure our stay was perfect was most appreciated! The bar and restaurant staff were cut from the same cloth as the ladies in red, and their enthusiastic smile was always a welcome sight when returning from a long tour. The facility was recently renovated and exceptionally clean. I would definitely stay again if I ever visit Cuba again!

Experience was top class from beginning to end. Extraordinary, special hotel with immaculate decor, cleanliness and intimate setting in the heart of Havana. I travel often and Voya will certainly have set a high standard for me having to compare to other hotel’s in future. The team of staff were just fantastic, so professional, but yet so welcoming and accommodating for all our needs. I strongly advise anyone traveling to Havana to book at Voya, you will not regret your decision! Another highlight is their restaurant and secret garden dining facility, very well priced for the quality. The food/menu also 5 star. Well constructed menu with special options from breakfast, snacks to full on exclusive dining. We stayed 6 nights and could easily have had every meal just at Voya. We did dine out on occasion at some of the top listed restaurants in Havana, but we still preferred Voya over all. Even if you are not staying at Voya, it will be worth booking for breakfast, lunch or dinner for this fabulous experience! I would like to thank the team at Voya who made our experience unforgettable! We will certainly be seeing you again!

Best experience. This hotel has probably been the best customer service that I’ve received in all my years of international travel. I loved the free breakfast and how filling it was, It was so good that I was willing to risking my flight just to eat one more breakfast by them. The staff are so kind, hospitable, and thoughtful. On top of that, every time I would ask my question on WhatsApp, they responded immediately, So I was able to ask them to book car transportation for me from one place to another while out in Cuba, and whatever else I needed. Just a very great experience, I believe the hotel you picked can impact your trip, and this hotel did positively.

Had such an amazing experience here. The hospitality was phenomenal, food was amazing and the hotel is absolutely beautiful and super aesthetically pleasing. We went for my birthday and all the staff took care of us so wonderfully we are definitely going back!!