Nade ShiJia

Le stationnement dans l'hôtel est pratique. L'agent de sécurité vous demandera quand quitter l'hôtel et organisera une place de parking appropriée. Pocky nous a surclassés dans une chambre avec vue sur le lac à notre arrivée. L'intérieur est propre et calme. La chambre est bien insonorisée et n'affectera pas notre sommeil. Le service en chambre est temporairement requis. La chaise a été mise en place rapidement, très satisfaite

La chambre offre une belle vue sur la ville et le lac Westlake. Bon petit-déjeuner le matin avec une belle vue sur la rue animée. Séjour recommandé à l'hôtel. Bon service par Yvonne et Chen CC.

quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .

The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.

Good breakfast, very nice service I the restaurant. Smelly room.

Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

住了兩晚，感覺性價比很高，大堂副理bonnie服務熱情周到，房間乾淨衞生明亮，早餐中西餐都有，豐富而美味。交通出行也很方便，離地鐵站很近，步行5分鐘可以到武林商圈杭州大廈.杭州中心.西湖文化廣場。下次來首選納德酒店。

帶小朋友來杭州，選擇了納德酒店，整體感覺不錯。房間裏雖然不大但是設施設備齊全，床品也很舒服。地理位置很優越出行方便。大家入住期間有問題可以找Bonnie她都可以幫忙處理，下次來杭州還會選擇納德。