Bluesun Holiday Village Bonaca - Full Board Plus

J'ai réservé un hôtel pour la deuxième fois en 8 ans (option tout compris) et je dois dire que la situation a empiré par rapport à la dernière fois. Nous avons récupéré la famille à l'aéroport de Split (18h00) et avons réussi à arriver à l'hôtel à 21h05. Comme ils voyageaient tous depuis les États-Unis pendant plus de 12 heures, j'ai demandé s'il était possible de nous apporter quelque chose à manger, mais les gars à la réception nous ont dit que le dîner était terminé et qu'ils ne savaient pas que nous venions (comment est-ce possible ne pas le savoir quand vous avez la liste des invités qui arrivent). Ensuite, ils nous ont donné une chambre standard au lieu d'une chambre supérieure (ils ont également menti à la réception en disant que la chambre était supérieure) et sans lit supplémentaire, ce que nous avions réservé à cause de deux enfants. Ils nous ont demandé de dormir dans ces chambres pour une nuit et de surclasser nos chambres le matin. Ce qui s'est passé, c'est qu'ils nous ont donné des chambres supérieures (pas de luxe) qui ressemblent aux précédentes mais avec, ce qu'ils ont dit, plus d'espace pour un troisième lit normal. Pendant notre séjour, pendant trois jours, il leur manquait plusieurs boissons (le séjour tout compris l'était) mais ils ne voulaient pas offrir celles qu'ils avaient, mais des boissons plus chères qu'ils nous servent contre de l'argent. Des collations horribles et identiques tous les jours, une animation pour les enfants médiocre, la nourriture la même tous les jours (mais pas si terrible que je dois dire), la réception n'est pas serviable. Dans l’ensemble, je dois dire que c’est probablement mon dernier séjour dans cet hôtel et j’y réfléchirai à deux fois avant de décider de séjourner dans l’un des hôtels Blue Sun.

The rooms were nicely redecorated, but the cleaning services were basically non-existent (only the towels were replaced and no other cleaning was done in the whole week we stayed there). The hotel should really train their staff better; it was definitely not a 4-star experience.

While this was not a perfect place for a retired couple it had a lot going for it. The room was fresh and clean, and the meals were very good. The buffet always had a good choice of decent quality food. The only downside in the restaurant was that because it is basically a family resort it was often like a noisy school canteen. There was also not much to do after your evening meal with just two outdoor bars which were quite soulless once the children’s entertainment was over at 9 o’clock. Staff were friendly and helpful, and it was in a great location, but not really the best fit for retirees.

The food is the most unseasoned food I have ever tasted. However if you stick to meat and veggies it's fine, the meat was sometimes dry though.. BUT the hotel itself was fantastic! It looks just like the photos. Great bed. The cafeteria is very loud, so we sat outside in the heat for every meal. I think this hotel is just the thing for families with small children, but I wouldn't recommend it to couples (we went as a couple). It's a lot of fun activities for childrens. At the beach, the fee for two sunbeds and a parasol were 36$ btw.. but there's sunbeds at the hotel, just get there by 10-11 to get one.

We really liked our vacation at the Bluesun Hotel Bonaca. We could not have found a better hotel and a better destination. The rooms are newly renovated and the hotel has a new pool, however we liked the second pool better because of the rich content offered by the animation team. Every day we participated in beach volleyball, and in the afternoon in sports. There is always something for everyone and you can never get bored. I would recommend it to everyone! The food in restaurant is great, every day there is a buffet with various dishes as well as juices and beer. The staff is friendly and the rooms are always clean. We will definitely come back again!

Nice complex, food tasty, staff nice. You are never hungry, thirsty. You have a lot of acitivties for kids and a lot of opportunites for sightseeing. We were staying in pavillon IV (we booked superior room). Room was clean, but outdated and too small for three persons, and not enough space for storage for three persons. For that kind of room in my opinion it is too expensive. We were far away from the restaurant and other activites (it was ok for us and we did not mind, because it is much more quiet there). Overall it is a big and nice complex. I would stay here again if they would renovate all the rooms, so that price for staying is fair.

Overcrowded pool, terrible school canteen style food, bitter coffee and outdated, dark and basic rooms and non-smiling staff. We were very disappointed by this hotel, although it’s in a lovely area and Bol is very pretty. Definitely stay elsewhere.

We bought all inclusive, yet many items on the bar menu were not included in ALL INCLUSIVE. The breakfast was not very good and we had to stand in line for over 20 minutes for some pancakes and scrambled eggs every day. The lunch and dinner were almost identical, the pizza was good but the rest was nothing special. It was close to the beach and the pool area was pretty decent so that is a plus. The rooms were ok and the service was good. If you expect good food in the all inclusive package i can tell you, its just not worth it.