Numa I Boxer Rooms and Apartments

Numa Boxer didn't reply between the day I booked the room and one day my arrival. But of course they took my money. The day before my arrival, they sent me a message saying that the house opening was not ready and had to be postponed for technical reasons. They offer to rent me another room in another place with 30% discount. But when i called in order to accept this offer because i was already in Berlin (coming from France), the man on the call was awful. He didn't ask for informations, i had to guess what he needed but he was not answering at all. He just let me talk, and he was just silent at the phone and just say that he will call me back. After 30 silent minutes, i called back and he just told me "I can't offer you the 30% discount and i don't have the room we talk about in the message. Please cancel your reservation (meaning I will lost my money, around 250euros), go on NUMA's website in order to book another room by your own". NEVER AGAIN, DON'T BOOK ANYTHING WITH THEM !!!!!

The manager of Numa contacted us 3 days before check in (we booked the apartment 1 month before the trip!!!) telling that unfortunately the room is not ready and they have to cancel our reservation. We contacted Booking's support and they said that Numa had problems with overbooking and that was the main reason of cancelation. Thanks for the lost vacation and money!

Our accommodation was cancelled by Numa a day before our arrival! Numa couldn’t care less for the last minute cancellation, leaving us having to find new accommodation at higher prices They are so unprofessional they didn’t even make the minimal effort to host us in one of their other properties Don’t trust them, worst service ever with no accountability or empathy Horrible

Our stay at Almodovar Hotel was very comfortable. It's near several vegan/vegan friendly establishments, including a Denn's across the street. We enjoyed the vegan friendly continental breakfast and the staff was friendly and helpful.